Iberostar Heritage Grand Mencey

Classic colonial-style building in landscaped tropical gardens Quiet residential setting in Santa Cruz, walkable to the centre Spa and wellness area for slow afternoons Large outdoor pool surrounded by palms Gourmet dining and a stylish cocktail bar Easy day trips to La Laguna, Anaga and Las Teresitas beach

Official rating ⭐⭐⭐⭐⭐

Travelisto feel Elegant city-heritage luxury

Board options Room Only, Bed & Breakfast or Half Board, depending on dates

Best for Couples, culture lovers and winter-sun city breaks

Overview

A grand colonial-style hotel set in leafy gardens in the smartest part of Santa Cruz, Tenerife’s lively capital. Iberostar Heritage Grand Mencey pairs a classic 1950s building with polished, modern rooms, a spa, a large garden pool and refined dining – an elegant base for travellers who want a five-star stay with real local life on the doorstep, rather than a purpose-built resort.

Palms, white colonial arches and a big pool in a tropical garden: the Grand Mencey feels like a private estate, yet the shops, tapas bars and plazas of Santa Cruz are a short stroll away. For couples and city lovers who want five-star comfort with an authentic Canarian feel, Iberostar Heritage Grand Mencey is one of Tenerife’s classic addresses. It sits in a quiet residential district of Santa Cruz, close to the García Sanabria park and the city’s main shopping streets, with the UNESCO-listed old town of La Laguna and the golden sands of Las Teresitas a short drive away. See more Tenerife holidays.

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Map & location

Santa Cruz de Tenerife, Tenerife, Canary Islands, Spain

Santa Cruz is Tenerife’s capital and a very different side of the island from the big southern resorts: palm-lined avenues, tiled plazas, markets, modern architecture and a busy café culture. The Grand Mencey stands in a calm, upmarket neighbourhood a little above the centre, so you get peace in the gardens and the city within walking distance.

Head downhill for the Rambla, the shopping streets around Calle del Castillo and Plaza de España on the seafront. The striking Auditorio de Tenerife and the Palmetum botanical park are on the waterfront, while Las Teresitas – the island’s famous golden-sand beach – is about 15 minutes away by taxi or bus. The historic university town of San Cristóbal de La Laguna, a UNESCO World Heritage Site, is a short tram or taxi ride uphill, and the Anaga mountains offer some of the best walking on the island.

Plaza de España (seafront) about 1km
Auditorio de Tenerife about 2km
San Cristóbal de La Laguna (old town) about 6km
Las Teresitas beach about 7.5km
Approx. transfer time from airport 15–20 minutes from Tenerife North (TFN); about 50–60 minutes from Tenerife South (TFS), where most UK flights land.

Facilities

Pool & outdoors

The pool area is the heart of the hotel: a large outdoor pool set among palms and lawns, with sun loungers and quiet corners in the shade. It feels more like a private garden than a city hotel.

For the sea, Las Teresitas beach is around 15 minutes away. Its golden sand was brought in from the Sahara and its calm water is protected by a breakwater, which makes it a good swimming beach for most of the year.

Spa, sports & wellness

The spa offers treatments, massages and a wellness circuit, ideal after a day exploring the island. Typical facilities include:

• Spa with treatment rooms and wellness area
• Fitness room
• Outdoor pool and sun terraces in the gardens
• Free Wi-Fi in public areas
• Casino on site, for an evening flutter

Activities

The Grand Mencey is a hotel for relaxing rather than organised entertainment. From here you can:

• Walk to Santa Cruz’s markets, museums and shopping streets
• Take the tram to UNESCO-listed La Laguna
• Hike the laurel forests of the Anaga Rural Park
• Spend a beach day at Las Teresitas
• Drive up to Mount Teide National Park (about 1 hour)
• Time your visit for Santa Cruz Carnival in February, one of the biggest in the world

Guest services

Guest services typically include:

• 24-hour reception and concierge help with excursions and restaurant tips
• Room service
• Car hire and taxi arrangements at the desk
• Daily housekeeping
• Lift access to all floors

If anything is especially important to you – accessibility, a quiet room or a special occasion – tell our team before booking and we will check the latest details with the hotel.

Food & drink

Dining at the Grand Mencey is a highlight, with a choice of a buffet restaurant for breakfast and relaxed meals, and à la carte dining for special evenings. Expect Canarian produce, fresh fish and international dishes, served in smart, contemporary spaces.

The cocktail bar is the place for a pre-dinner drink, and because you are in the island’s capital, you also have Santa Cruz’s tapas bars, guachinches and seafood restaurants close by. Many guests book room only or bed and breakfast so they can try a different restaurant in town each night.

Rooms

Double or Twin room with Garden View Sleeps 2 adults

Sleeps: 2 adults
The same comfortable room, looking out over the hotel’s tropical gardens and pool area.

Superior Double room Sleeps 2 adults

Sleeps: 2 adults
A little more space and extra touches, with a double bed – a good upgrade for longer stays.

Junior suite Sleeps 2 adults

Sleeps: 2 adults
A larger room with a separate seating area, ideal for special occasions.

Suite Sleeps 2 adults

Sleeps: 2 adults
The hotel’s most spacious option, with a separate living room for a properly indulgent stay.

*Room types, sizes and views vary; your quote confirms the exact room.

More info

Essentials
• Country: Spain (Canary Islands)
• Currency: Euro (€)
• Language: Spanish (English widely spoken in resorts)
• Time difference: Same as the UK all year
• Flight time from the UK: around 4 hours 15 minutes to Tenerife South (TFS)

There is no general tourist tax on this island at the time of writing.

*Hotel information is based on the latest details available, but facilities, services and opening times can change, particularly outside peak season. If anything is especially important to you, check with us at the time of booking.

For entry rules and health guidance see the UK FCDO Spain advice.

Holiday offers

Airport

Month

Nights

From Heathrow
7 nights from 12 Jun 2027
- Room only
- 2 adults
- Heathrow
per person£697

Direct flights with British Airways from Heathrow

Includes flights with hand luggage and your hotel.Not included: hold luggage.

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From Newcastle
7 nights from 14 Nov 2026
- Room only
- 2 adults
- Newcastle
per person£866

Direct flights with Jet2 from Newcastle

Includes flights with 22kg hold luggage and 10kg hand luggage, your hotel and shared coach transfers.

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From Bournemouth
7 nights from 12 Jun 2027
- Room only
- 2 adults
- Bournemouth
per person£946

Direct flights with Jet2 from Bournemouth

Includes flights with 22kg hold luggage and 10kg hand luggage, your hotel and shared coach transfers.

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From Newcastle
7 nights from 12 Jun 2027
- Room only
- 2 adults
- Newcastle
per person£947

Direct flights with Jet2 from Newcastle

Includes flights with 22kg hold luggage and 10kg hand luggage, your hotel and shared coach transfers.

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From Glasgow
7 nights from 12 Jun 2027
- Room only
- 2 adults
- Glasgow
per person£956

Direct flights with Jet2 from Glasgow

Includes flights with 22kg hold luggage and 10kg hand luggage, your hotel and shared coach transfers.

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From Gatwick
7 nights from 12 Jun 2027
- Room only
- 2 adults
- Gatwick
per person£958

Direct flights with Jet2 from Gatwick

Includes flights with 22kg hold luggage and 10kg hand luggage, your hotel and shared coach transfers.

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From Newcastle
5 nights from 24 Dec 2026
- Room only
- 2 adults
- Newcastle
per person£962

Direct flights with Jet2 from Newcastle

Includes flights with 22kg hold luggage and 10kg hand luggage, your hotel and shared coach transfers.

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From Bristol
7 nights from 12 Jun 2027
- Room only
- 2 adults
- Bristol
per person£966

Direct flights with Jet2 from Bristol

Includes flights with 22kg hold luggage and 10kg hand luggage, your hotel and shared coach transfers.

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From Manchester
7 nights from 12 Jun 2027
- Room only
- 2 adults
- Manchester
per person£990

Direct flights with Jet2 from Manchester

Includes flights with 22kg hold luggage and 10kg hand luggage, your hotel and shared coach transfers.

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From Birmingham
7 nights from 12 Jun 2027
- Room only
- 2 adults
- Birmingham
per person£990

Direct flights with Jet2 from Birmingham

Includes flights with 22kg hold luggage and 10kg hand luggage, your hotel and shared coach transfers.

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From Stansted
7 nights from 12 Jun 2027
- Room only
- 2 adults
- Stansted
per person£1,026

Direct flights with Jet2 from Stansted

Includes flights with 22kg hold luggage and 10kg hand luggage, your hotel and shared coach transfers.

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Prices for 2 adults sharing, seen on 9 Nov 2026. Live prices and availability are confirmed when you click through.

Prices & book

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FAQs

Is Iberostar Heritage Grand Mencey near the beach?

It is a city hotel in Santa Cruz rather than a beach resort. Las Teresitas, Tenerife’s best-known golden-sand beach, is about 8km away – around 15 minutes by taxi or bus.

Which airport is closest to the Grand Mencey?

Tenerife North (TFN) is only 15–20 minutes away, but most UK flights land at Tenerife South (TFS), about 50–60 minutes’ drive. We will show you the transfer options when you book.

What board options are available?

Depending on your dates you can usually choose room only, bed and breakfast or half board. Room only is popular because Santa Cruz has so many good restaurants nearby.

Is the hotel good for couples?

Yes. The peaceful gardens, spa, refined dining and elegant rooms make it a lovely choice for couples and for anyone who prefers a classic hotel to a large resort.

Can I visit Mount Teide from the hotel?

Yes. Teide National Park is about an hour’s drive. You can hire a car or join an organised excursion – the hotel desk and our Travel Designers can help.

Is the Grand Mencey a good choice in winter?

Very much so. Santa Cruz enjoys mild weather all year, and winter is a great time for sightseeing, hiking and the famous February carnival.