Get to know the real us: our reputation
Our difference: what our travellers say about us
Ibiza AxelBeach
Ibizas luxury retreat- close to the party strip. It was the right choice, thanks Travelisto! Staff are very friendly and welcoming. We checked in late and still was able to upgrade to a aparment suite with a big balcony. The facility's are great, pool area with access to a private beach away from the busy party strip, but still very close to the action if you wanted to go there. Views were amazing, food was really good and you should visit the spa. Danny L
Ibiza AxelBeach
Everything was awesome. The apartment was really good, all new and clean. The bed was one of the most comfortable beds I have ever slept... No wonder I overslept every morning! We were so unlucky with weather so had to stay a lot indoors but I was very glad having reserved in AXEL and Travelisto's advice was priceless. It may be the best place in all the Island. Disliked · The spa was closing at 8pm. Matt
Tenerife Red Level At Gran Melia Palacio De Isora
At breakfast there was not as much variety as some other hotels of the same rank, but the cooed breakfast was fresh and hot Very elegant in the main areas. Good quality toiletries. Hotel coped as well as possible during the Calima with all the dust. the room service meal was very good. Disliked. Wifi was very erratic. Pippa
Tenerife Red Level At Gran Melia Palacio De Isora
Very friendly and quick service throughout our stay - immediately felt right at home! The rooms are fantastic and very comfortable, and the facilities are superb and in great condition. The lagoon pool is idyllic and spacious - it feels like.your own saltwater paradise to float around in. The breakfast is huge and all of the options (hot and cold food, wide variety of drinks) are delicious. Great start to the day. For the price, this is a fantastic resort, and we will definitely return! Edward
Tenerife Red Level At Gran Melia Palacio De Isora
SUPERB! Stunning resort from the lounge areas so spacious and beautifully decorated, restaurants were in beautiful settings and the food was amazing and so varied with on the spot grills, cartoon pancakes, the lot! terraces have a beautiful view. Several pools from babies to children to adults (one of the most stunning pools I have seen), bedrooms were spacious and well decorated and kids entertainment and entertainers were super fun - bouncy castle!!! Paula, UK.
Tenerife Red Level At Gran Melia Palacio De Isora
staff. very present. very friendly. most speak good English. hard working even in very early hours and in very hot weather. hope they are well paid they deserve it. especially during the electricity cut who lasted almost a day they kept smiling and I think had to work even harder to get the guests dinner ready as if nothing has happened. Im very impressed! Patrick F.
Vietnam & Cambodia
We were affected badly by the covid pandemic while travelling. Travelisto managed the situation with an amazing blend of compassion and professionalism (including having to change our flights twice before we were eventually allowed to depart). We felt that we were in safe and competent hands and that did a great deal to help us. We were also impressed by the contact that we had after we returned. The local agents, and guides (Vic, Viet and Van) from Vido Tours were great too and very supportive. We've travelled often but we were impressed by their knowledgeable help when planning a trip and the quality of the holiday that we've had. And we hope, when everything has settled, with an future trip already booked (fingers crossed) that we will enjoy that Travelisto magic again! Emily C.
Tenerife The Ritz Carlton Abama
Very good stay. In general this was a very nice week. Even though I am expecting a Suite upgrade as a Titanium Member I understand that this is not possible when the hotel is fully booked. The food was outstanding. The pool and the beach very good. I strongly can recommend this hotel. M. Leim
Tenerife The Ritz Carlton Abama
I stayed at this hotel for 3 nights on full board with my husband. It is one of the best hotels I have ever stayed in. The staff in every department were excellent, so friendly and polite. The food was in every restaurant was Michelin star worthy The setting of the hotel was magical, the pools, the spa all stunningly. The way you were transported throughout the site by golf buggy or little train was magical. We went for two nights and ended booking a third night as we were so overwhelmed by it. If you need a peaceful break with fabulous food, caring staff, and stunning views you must go to the Abama. Caroline 'Abama" Cleck
Tenerife The Ritz Carlton Abama
Very enjoyable resort style holiday. We had a great stay at the Ritz-Cartlon, Abama. It is a great site with freindly staff. James L
New Zealand Gateway
Our New Zealand adventure was outstanding. From the time we landed in New Zealand until we stepped back through the aircraft door to depart your great country our trip was picture perfect. We could not be more pleased with our accommodations and the excellent itinerary you arranged. The charms of New Zealand obviously played a big part in ensuring our enjoyment. However, the professionalism exhibited by your firm was outstanding and beyond our expectation. We really appreciate your willingness to help plan and execute our vacation was greatly appreciated. We have already recommended you and Travelisto to many of our friends and acquaintances. I am sure that once this virus issue has passed many of them will be in contact with you to schedule their personalized adventure. Thanks again Laura, You’re the Best “Mate”! John & Cindy H.
New Zealand Gateway
The trip you organised for us was fantastic - we just loved every minute touring New Zealand. All the arrangements you made together with the other recommendations in our planned itinerary worked perfectly for us. We used the app every day and tried to follow the driving directions but we kept making little detours and found lots of other interesting places en route, too many to mention! A 14-day adventure and we have barely scratched the surface of such a beautiful country. Hopefully, we'll be back to pick up where we've left off but meantime, thank you. Geoff & Deborah
Best of Vietnam North to South
We started planning a cooking trip to Vietnam almost a year ago. We received incredible helpful - and patience - in making sure it included all the things we wanted to do. When we left on 5th March, there was a possibility our itinerary would be disrupted if there was a new Covid-19 outbreak in Vietnam or the situation worsened in Europe but we didn't expect both. As recent reviews highlight, when the FCO advice changed and we had to come back, Travelisto and their team swung into action and dealt with the logistics seamlessly. It was easy to forget they were dealing with hundreds of clients in different time zones as well as airlines suddenly cancelling flights. If we'd been travelling independently, it would have been a stressful experience but we were able to enjoy Hue and Saigon knowing that Travelisto and their local ground agents would get us home somehow. Thank you - and also to the excellent local guides who did everything possible to minimise the disruption. Even though I could not enjoy it fully, but they earned a 5 star review for their service. Jane R.
Best of Vietnam North to South
Like many others we were clients of Travelisto on holiday in Vietnam in March. We had 4 wonderful days in Hanoi, Lan Ha Bay and then Hoi An (we can strongly recommend the half day rice planting experience organised by them - informative and hilarious as we were helplessly put through our paces by Binh, the ever patient water buffalo). We were just about to depart for our cookery morning - when the phone rang - to say that as someone on our flight had tested positive for Covid-19, we had to stay in isolation from then on. And so we did - the hotel staff were fantastic but it was a very uncertain time with information about the situation changing every half day (or more frequently). The staff at Travelisto and their whole overseas partners swiftly assembled Corona virus emergency team - were so impressive. Joacy
Adventure in Sri Lanka then look for Harmony in Maldives
I wanted a unique experience, something exclusive and private and my partner wanted to be close to culture, but with some beach time. I was so excited when the team at Travelisto found an ideal location and put together a fantastic itinerary that gave us both what we wanted. I am now planning my 2nd trip with you guys, you have lifelong clients! Thank you. Anna and Emma
Adventure in Sri Lanka then look for Harmony in Maldives
We booked our honeymoon in Maldives through Travelisto and everything went without a glitch. Everything was done as promised, great customer service, contactable easily and everything sorted quickly. We loved the screen-sharing so we could really follow along the explanation of the various options for our itinerary, and again just before departure so we properly understood what to expect. Thank you for a great holiday in paradise! Gisele & Simon
Glam Dubai and Tropical Mauritius
We just wanted to thank you very must for your help and organisation of our holiday. Our guide was Mike, he said he know you well. We found him excellent. The tour company in Mauritius was very attentive and meet and guided us through to check in and departures. We had a fantastic time in Madagascar and a very special stay in Mauritius. Best regards Timothy and Gaynor
Glam Dubai and Tropical Mauritius
We just wanted to say a big thank you for organising our wonderful honeymoon in Mauritius. We had the most amazing time (and wish we were still there!) Both hotels were beautiful and great picks - 20 Degres Sud was a lovely, relaxed start to the holiday with amazing service and a nice, chilled vibe. And LUX Belle Mare was just spectacular - outstanding service, incredible facilities and absolutely delicious food!! We were delighted also that the hotels were Mauritian owned companies, so thank you for that. The local guide who looked after us on the ground were brilliant too, keeping us organised with our tours and pick-up times, etc.! All in all, we had the most fabulous experience, completely stress-free from start to finish, so thanks again for everything. We will definitely recommend Travelisto to friends and family, and look forward to hopefully booking travel with you again in future! Kind regards, Margaret and Julian
Glam Dubai and Tropical Mauritius
My partner and I had the pleasure of planning our much-anticipated holiday trip to Mauritius. This was the first long-haul trip that we've travelled on together and our Travelisto agent made the planning process seamless and enjoyable. Every step of the way she was quick to respond and provided a curated, tailored itinerary fit for both of us. We felt listened to, really listened to all of our needs and helped guide us to what ultimately became a trip of a lifetime. On our next big trip we will surely use Travelisto and ask for May specifically Thank you so much!
New Zealand Gateway
Let me start by saying I was very hesitant using a service where I could not be face to face with the individual assisting me with my travel arrangements. Travelisto was outstanding!! My Travel Designer was informative, attentive and really listened to what I wanted. I appreciated all his feedback and the accommodations were spectacular. I have never had so many people comment on my social media posts wanting to know where I was staying.I can honestly say, that going forward, I will not travel again without Travelisto’s expert help.
South America Discovery
The itinerary was action packed- Christ the Redeemer, Iguasu Falls and Macchu Pichu being the highlights. The power boat ride at the falls, the visit to the Gauchos and authentic Peru were all amazing, unique experiences.
South America Discovery
Great overview of 3 South American countries, visit major sites such as Machu Picchu, Iguassu Falls and Christ the Redeemer. Fabulous hotels and side trips. Be prepared for a lot of travel time.
South America Discovery
Good amount of time in each location, compared to other tours I have done there was more free time in this tour which was appreciated so could do your own thing
Eastern Galapagos Islands
Everything with the itinerary was straightened out and we had a very special time in The Galapagos! Every guide assigned to us was intelligent,engaging, & personable. The hotel was quite comfortable, well located to the town, and the people were accommodating. Highly recommend it
Australian Highlights
It really was the trip of a lifetime. Excellent guides, exciting optional and included tours, knowledgeable and friendly guides.
Kilimanjaro, Serengeti & Zanzibar
We were both really happy that we chose the itinerary we did. From the short stop at the Southern Sun in Dar, to the excellent safari camps in Selous (Beho Beho) and Ruaha (Ikuka) we had a brilliant time. We could not recommend these places highly enough. This was a great time to visit - there was some rain but it did not detract from the experience and it was uncrowded. Kellyanne and Jake
Wonders of Jordan
Overall, this trip has a very good itinerary, well informed and influential guides in Ajloun Castle and Petra, was well supported by an invaluable guide and was great value for money. We had a great time and we are influenced to travel Travelisto again. We just have to find the right itinerary - off the everyday beaten track.
Ibiza AxelBeach
Fantastic hotel and good location - Liked · The size of the rooms. Spa was lovely. The people on reception were really good, helpful and approachable. Disliked · We needed a kettle in the room!!! Would of been nice to have an iron also. Holli
South America Discovery
Itinerary is very hectic but well planned. Perfectly executed trip to Brazil and Argentina. I will use them again. It’s all worth it.
Wonders of Jordan
One of the best tours I have been on I completed the Wonders of Jordan trip in November/December. To say this trip is fantastic is an understatement! Our guide Zaid is one of the most passionate and dedicated tour guides I have ever been with. The things we saw, experienced and went were truely amazing. If you want to see the real Jordan you have to do this trip!
Why you should choose us
We're inspired and it is contagious
Chances are you'll speak with a Travel Designer who is currently traveling themselves! Our Travel Designers are encouraged to work remotely while visiting new places, such flexibility gives us an edge when it comes to expertise and been up to date. You will feel inspired too when you speak with us.
Our values
Always in the know: we visit each destination more often than any
other travel company
We believe that to offer great customer service, our Travel Designers must have a great life-work balance and spend as much of their time on the destinations we promote. Most mainstream travel agents may only travel on one familiarisation trip per year, one week if lucky. Our Travel Designers are often travelling themselves while working while testing the hotels and activities we sell, which gives the first-hand knowledge in new destinations or constantly refresh their knowledge. We will even tell you where we had dinner, or how to beat the crowds, because we have been there recently - we may even there right now!
We look after you so you can keep stress free - we
work our hours around you!
In the time of information overload, we take away the stress of planning the perfect trip. We offer five-star service to each of our customers, building rapport and ensuring that no two trips are the same. We’re passionate about detail and service. Also, the reassurance that your money is safe by our financial protection fund. Before, during and after, you can reach your personal Travel Designers in whatever way is easiest for you: phone, Whatsapp, text, email, video-conference, screen-sharing to show you photos or explain your travel documents, plus we will arrange for a visit to our co-working offices in London or New York, your home or anywhere! That is really putting you first and looking after you - around the clock!
A genuine caring family of happy travel experts with charming personalities
We support and provide an environment in which our employees can flourish. If our work-life balance is great, we will give you consistently amazing service. If we are excited in our jobs everyday, you will feel it and our spirit will be contagious. We celebrate when things have gone right and if things don’t go quite to plan, we all rally around each other - we also have an incredible network of operational support in head office as well as local overseas partners that will assist with you priority. We are inclusive, open-minded, and share a passion for cultural difference. Our values as people are at the core of our work ethics - we actively donate to charities who offset our carbon footprint, help local communities and we sponsor 'volun-turism' (volunteer work in needed communities while travelling) for more ethical and positive impact of travelling. We are principled people with high ethics and a mission!
Our stories
Madrid
Political and financial centre of Spain, Madrid is a city rich in history, culture, and art, as well as one of the most tolerant and fun European cities.
Our partners
