Customer Reviews

The Best of the Best in Havana! I had the good fortune of going to Cuba with a group to learn about their Botanical Gardens and farms. The Travelisto team did a great job organising this. Staying at the Melia Cohiba as our hub was a wonderful experience of it's own. The rooms were beautiful, clean, and well supplied with every item a traveler could want. The bed and linens were luxurious, the view of the Malecon were outstanding, and the restaurants were delightful. Our favorite was the Restaurante Med.

The last days in paradise! My girlfriend and me stayed at Royalton Hicacos just a few days before all the tourists gone because the covid19's pandemic. I have not enough words to thanks the way all the staff and managers managed the situation. For sure we will come back when this awful bad dream will be over

Love the Royalton Hicacos! This was our second visit to this resort. Check in was relaxed and hassle free. Staff made us feel like family. We especially enjoyed the girls at the swim up bar and those in the main bar. Rooms need some updating but everything else was wonderful. We will definitely go back

Great Holiday! 11 nights at the RHV Resort and Spa in early March. Staff throughout really welcoming, friendly and pleasant, in particular the guys and girls in the bar whether for our morning coffee, noon and night for the odd cocktail or three! Restaurants, we tried them all over the stay, although once the virus situation kicked in later in our stay, they were being closed as the residents returned home. Italian and Pearl we the better ones overall of the bunch we thought. Main restaurant the usual all inc buffet type but plenty of choices.

Best Vacation!! We were hesitant to visit Cuba, however after our stay at the Royalton we cannot imagine visiting anywhere else in the Caribbean. We have been on many all-inclusives vacations (Mexico, Jamaica, Costa Rica) and nothing compares to the hospitality in Cuba. The Royalton exceeded are expectations, no complaints about the food, the drinks were very good, and the coffee amazing! Angel our butler went above and beyond to make our trip very special. Big shout out to him and Annie at the front desk. We will definitely be returning!

Wonderful hotel! Kempinski in Cuba. Amazing hotel! Great wifi a rare thing to find in beautiful Havana but you do not come here for that! Great location and an amazing staff always ready to help! Amazing location close to everything you need when it comes to the old city and the port

Travel in Style in Havana! Gran Manzana Kempinski. It is an expensive hotel but it is the hotel you would want to be if travel in style is what you have in mind. It is centrally located, with walking distance to both Old Havana and Central Havana. Services are good. I booked an early morning tour on one of the days, they actually offered me in-room dining for breakfast as the restaurant was not open yet. Having a mojito at its rooftop poolside bar during sunset was certainly a one-of-a-life-time experience. Not too many options for breakfast and the lobby looks a bit simple comparing to the rest of the hotel, free wifi definitely made it all up (although you do need to type an extremely complicated password every time you got logged out). In short, it is definitely one of the very best hotels in Havana

Nice and Modern Melia Internacional hotel. Great stay during the last week in January. Weather was on the cool side. Food was okay, a little repetitive at the buffets. Staff were great , eager to please. Hotel was walkable to Varadero. Rooms were nice and clean with all modern amenities. Beach was beautiful

Perfect Vacation! We travelled as a family of 4 from March 11-18, 2020. This was our first time in Cuba so I don’t really have anything to compare it with. The hotel was fantastic it is a beautiful resort very clean and very modern rooms are spacious our room was cleaned daily and our mini fridge restocked. The beach is absolutely gorgeous. They were plenty of sunshades and chairs, Bluewater white sand. There was a lot of entertainment throughout the hotel and a lot of music and live performances which were very good. The hotel staff were very pleasant nice smiling happy the hotel was very clean we were there during the start of the Covid pandemic and hand sanitizer was offers at every restaurant every washroom and I seen staff continually disinfecting tables and door handles I felt very safe at this hotel and it’s not too far from the airport and pretty close to the town of Varadero