Always in the know: we visit each destination more often than any
other travel company
We believe that to offer great customer service, our Travel Designers must have a great life-work balance and spend as much of their time on the destinations we promote. Most mainstream travel agents may only travel on one familiarisation trip per year, one week if lucky. Our Travel Designers are often travelling themselves while working while testing the hotels and activities we sell, which gives the first-hand knowledge in new destinations or constantly refresh their knowledge. We will even tell you where we had dinner, or how to beat the crowds, because we have been there recently - we may even there right now!
We look after you so you can keep stress free - we
work our hours around you!
In the time of information overload, we take away the stress of planning the perfect trip. We offer five-star service to each of our customers, building rapport and ensuring that no two trips are the same. We’re passionate about detail and service. Also, the reassurance that your money is safe by our financial protection fund. Before, during and after, you can reach your personal Travel Designers in whatever way is easiest for you: phone, Whatsapp, text, email, video-conference, screen-sharing to show you photos or explain your travel documents, plus we will arrange for a visit to our co-working offices in London or New York, your home or anywhere! That is really putting you first and looking after you - around the clock!
A genuine caring family of happy travel experts with charming personalities
We support and provide an environment in which our employees can flourish. If our work-life balance is great, we will give you consistently amazing service. If we are excited in our jobs everyday, you will feel it and our spirit will be contagious. We celebrate when things have gone right and if things don’t go quite to plan, we all rally around each other - we also have an incredible network of operational support in head office as well as local overseas partners that will assist with you priority. We are inclusive, open-minded, and share a passion for cultural difference. Our values as people are at the core of our work ethics - we actively donate to charities who offset our carbon footprint, help local communities and we sponsor 'volun-turism' (volunteer work in needed communities while travelling) for more ethical and positive impact of travelling. We are principled people with high ethics and a mission!
We are on-the-go Travel Designers – our flexible remote working policy enables us to travel a lot of our time from the actual destinations we promote. Our expertise is always up to date and we are a happy bunch of ‘travelling’ Travel Designers. That is the meaning of Travelisto.