RedLevel at Gran Melia Palacio De Isora

💑 Perfect for adults with an exclusive, 18+ RedLevel enclave
🏖️ Stunning beachfront setting on Tenerife’s tranquil west coast
🏨 Full access to the outstanding facilities of Gran Melia Palacio De Isora
🏡 Villas and suites with private pools, outdoor whirlpools and spacious terraces
♻️ Certified Sustainable Hotel meeting a GSTC-recognised standard
📶 Free Wi-Fi throughout

Official rating: ⭐⭐⭐⭐⭐
TripAdvisor rating: 4.7 / 5

Board options: All Inclusive Plus, Bed & Breakfast, Half Board

Minimum guest age: 18+ (adults-only RedLevel enclave)

Rooms: 90 | Floors: 5 | Lifts: 2
Included on typical packages: 22kg hold bag, 10kg hand luggage, ATOL protection, private transfers and extra in‑flight treats (subject to tour operator).

RedLevel sits within the Gran Melia Palacio De Isora resort on Tenerife’s rugged west coast, in laid‑back Guia De Isora. This is one of the sunniest corners of the island, backed by mountains and banana plantations and facing widescreen Atlantic views and spectacular sunsets over La Gomera.

A seafront promenade, natural volcanic‑sand coves and a modest cluster of local bars and restaurants are all close by, while Playa La Arena and Playa San Juan offer more classic beach time and waterfront dining a short taxi ride away.

• Beachfront location, direct access to the seafront promenade
• 300m to the nearest shops, bars and restaurants
• 3.4km to Playa La Arena resort centre
• 3.8km to Playa San Juan town centre

Approx. transfer time from airport: 1 hour from Tenerife South (TFS), depending on traffic and stops.

Guia De Isora, Tenerife, Canary Islands, Spain

As a RedLevel guest you enjoy intimate adults‑only spaces and excellent dining, with the added bonus of restaurants at the adjoining Gran Melia Palacio De Isora.

On-site highlights include:
• Areia Beach Bar – a real gem right by the beach, serving international and Spanish dishes for lunch and daytime snacks, ideal for lazy sea‑view afternoons.
• La Terrasse – refined à la carte dinners on the terrace, with a smart dress code (long trousers requested for gentlemen).
• Le Bistro Provençal – French‑influenced and international cuisine, available for breakfast, lunch, snacks and dinner in an elegant setting (no beachwear).

Through the wider resort you can also access the Pangea Food Market buffet and up to seven à la carte restaurants, offering everything from Mediterranean to Asian flavours (location and opening times vary).

All Inclusive Plus overview (subject to change):
• Buffet breakfast at Pangea Food Market or à la carte breakfast at Le Bistrot Provençal
• Daily à la carte lunch at Le Bistrot Provençal, Oasis or Agave
• Dinner in Pangea buffet or in any of the seven à la carte restaurants (with reservations)
• Snacks at selected times for a minimum of 3 hours per day
• Selected local and international branded wine, bottled beer, spirits, cocktails, soft drinks and hot drinks for at least 12 hours per day
• Daily stocked minibar included and discount on Bali bed packages
• Guests staying 5+ nights receive one complimentary spa entrance per person per stay

Details around opening times, reservation requirements, dress codes and supplements can change seasonally; always check the latest information in resort. What All Inclusive typically includes.

The adults‑only RedLevel area is all about serene, pampered pool time:

• 2 outdoor freshwater pools, including an adults‑only pool reserved for RedLevel guests
• Whirlpool sections and stylish sun terraces with loungers and parasols
• Bali beds for that cabana‑club feel (local charge applies for packages)
• Pool concierge service and complimentary pool towels

Stroll through the gardens to reach the volcanic beachfront and natural rock pools, or use the promenade to explore neighbouring coves and viewpoints. The Atlantic here is beautifully wild – more for wave watching than shallow paddling – and sunsets are superb.

RedLevel guests can tap into the wider resort’s impressive wellbeing and activity offering:

Spa & beauty (at Gran Melia Palacio De Isora):
• Spa by Clarins with sauna, steam room, whirlpool and sensory showers* (typically 10:00–18:00)
• Extensive menu of massages and body/beauty treatments*
• On-site hairdresser* for blow‑dries and styling

Fitness & sports (mainly at the sister hotel):
• Air‑conditioned gym with cardio, free weights and strength equipment
• Classes including aqua aerobics, dance, pilates, yoga and more
• Tennis, paddle, table tennis, football and petanque (reservation may be required)

Other facilities:
• Elegant RedLevel reception and concierge
• On‑site mini‑market for holiday essentials
• Currency exchange and luggage storage
• English newspapers (seasonal/subject to availability)

*Charges apply for many spa and beauty services; age restrictions may apply. Programme and opening hours can vary by season and occupancy.

One Bedroom Villa with Private Pool
Sleeps: 1–2 adults
The most indulgent way to experience RedLevel. These stand‑alone villas feature a private swimming pool, terrace with sunbeds and generous living space for complete seclusion. Inside, expect:
• Flat‑screen TV and DVD player
• Free Wi‑Fi and safety deposit box
• Coffee maker and kettle, plus minibar* and fridge
• Iron and ironing board
• Bathrobe and slippers
• Pillow menu and turndown service
• Ipod docking station
• Luxury bathroom with whirlpool bath and shower
• Air‑conditioning
Daily cleaning, linen and towel changes are included.

Master Suite with Side Sea View and Terrace
Sleeps: 1–3 adults
Spacious suites with a separate bedroom and lounge area, plus a large terrace and side sea views. A highlight is the outdoor bathtub on the terrace – ideal for bubble baths under the stars. Facilities include:
• Flat‑screen TV, free Wi‑Fi and safe
• Coffee machine, kettle and minibar*
• Balcony or terrace with seating
• Bathrobe and slippers
• Hairdryer and Ipod docking station
• Pillow menu and turndown service
• Bathroom with bath and separate shower
• Air‑conditioning and daily housekeeping

Junior Suite with Front Sea View and Whirlpool
Sleeps: 1–3 adults
Wake up to front‑facing Atlantic views and step out to your own outdoor whirlpool. These suites combine open‑plan style living with:
• Balcony or terrace with whirlpool and loungers
• Flat‑screen TV, Wi‑Fi, safe
• Coffee machine, kettle and minibar*
• Bathrobe, slippers and pillow menu
• Bathroom with bath and separate shower
• Ipod docking station, turndown service and air‑conditioning

Junior Suite with Front Sea View
Sleeps: 1–3 adults
Light‑filled junior suites with uninterrupted sea views from the balcony or terrace. Inside you’ll find:
• Flat‑screen TV, Wi‑Fi and safe
• Coffee and tea facilities plus minibar*
• Bathrobe, slippers and hairdryer
• Pillow menu and turndown service
• Bathroom with bath and separate shower
• Ipod dock and air‑conditioning

Junior Suite with Terrace and Whirlpool
Sleeps: 1–3 adults
Designed for outdoor living, these suites have a spacious terrace with private outdoor whirlpool and sunbeds. Indoors, the specification mirrors other junior suites with premium linens, Nespresso‑style coffee machine, bath with separate shower and thoughtful RedLevel touches.

Deluxe Room with Side Sea View
Sleeps: 1–3 adults
Elegant double rooms with a balcony or terrace and side views of the Atlantic. Facilities include:
• Flat‑screen TV and Wi‑Fi
• Safe, coffee maker, kettle and minibar*
• Bathrobe and slippers
• Ipod docking station, pillow menu and turndown service
• Bathroom with bath and separate shower
• Air‑conditioning and daily cleaning

Deluxe Room with Side Sea View and Whirlpool
Sleeps: 1–3 adults
As above, with the extra luxury of an outdoor whirlpool on the balcony or terrace – perfect for a private soak overlooking the gardens or ocean.

Deluxe Room with Side Sea View for Sole Use
Typically sold for solo travellers seeking more space and the full RedLevel experience, with similar amenities to other Deluxe Side Sea View rooms (exact configuration can vary).

*Local charges apply for some in‑room services such as minibar.
*Images indicative; layouts/views may vary.

💦 Use of multiple outdoor pools including RedLevel’s adults-only pool
🧘 Yoga, pilates and stretching sessions (mainly at Gran Melia Palacio De Isora)
🏓 Tennis, paddle, table tennis, football and petanque
🏋️ Fully equipped, air‑conditioned gym with cardio and weights
💃 Aqua aerobics and dance classes
🎭 Occasional evening entertainment with live music, DJs and professional shows (seasonal, typically around April and main seasons)
🌅 Sunset strolls along the seafront promenade and volcanic shore

Activity schedules can vary by season and occupancy – check the weekly programme on arrival.

🛎️ Dedicated RedLevel reception & concierge service
🤵 Butler‑style touches including pillow menu and turndown service
🧼 Daily housekeeping with linen and towel changes
🧳 Luggage storage for early arrivals/late departures
💱 Currency exchange and assistance with local bookings*
📰 English newspapers (subject to availability)
🛍️ On‑site mini‑market for essentials and snacks
💇 On‑site hairdresser and full-service spa by Clarins*
♿ Wheelchair hire available on request*
🌐 Free Wi‑Fi throughout the hotel

*Some services incur local charges and may be provided at the adjoining Gran Melia Palacio De Isora.

Guia De Isora at a glance:
• Region: Tenerife, Canary Islands (Spain)
• Language: Spanish (English widely spoken in tourist areas)
• Currency: Euro (€)
• Time difference from UK: none (GMT/UTC)
• Average flight time from UK: around 4.5 hours
• Destination airport: Tenerife South (TFS)
• Transfer time to resort: approx. 1 hour

This west‑coast area is known for long sunshine hours, volcanic‑sand beaches, banana plantations and impressive views towards La Gomera. It’s a great base for walking, exploring traditional villages, or simply relaxing in the resort.

Hotel information such as facilities, entertainment and All Inclusive Plus inclusions is based on details provided by the property and may change seasonally or without notice. Some services operate at set times, may depend on occupancy, or incur a local charge.

For entry rules and health guidance see the UK FCDO Spain advice.

RedLevel at Gran Melia Palacio De Isora Prices & Book
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Frequently Asked Questions

1. Is RedLevel at Gran Melia Palacio De Isora adults-only?
Yes. RedLevel is an exclusive adults-only section within the wider Gran Melia Palacio De Isora resort, with a minimum age of 18 years. The dedicated RedLevel pools, gardens, bars and reception are therefore tailored to couples and friends seeking a quieter, more refined atmosphere.

2. How far is RedLevel at Gran Melia Palacio De Isora from the airport and nearby resorts?
RedLevel is on the beachfront at Guia De Isora on Tenerife’s west coast, around 1 hour’s drive from Tenerife South Airport (TFS). Playa La Arena resort centre is approximately 3.4km away and Playa San Juan town centre is about 3.8km away, both easily reached by taxi or hire car.

3. What board options can I book at RedLevel at Gran Melia Palacio De Isora?
Guests can choose from All Inclusive Plus, Half Board, or Bed & Breakfast. All Inclusive Plus typically includes buffet or à la carte breakfast, à la carte lunch, buffet or à la carte dinner across up to seven restaurants, snacks during the day and a wide choice of local and international branded drinks for at least 12 hours per day, plus extra perks such as a stocked minibar and spa access for longer stays. Exact inclusions can change, so check the latest details when you book.

4. Do RedLevel guests have access to the facilities at Gran Melia Palacio De Isora?
Yes. Staying at RedLevel gives you the best of both worlds: an intimate adults‑only environment plus access to many facilities of the neighbouring Gran Melia Palacio De Isora. These include the Pangea Food Market buffet, several à la carte restaurants, multiple pools, the gym and sports courts, and the Spa by Clarins. Some venues or areas may be reserved for families, while some spa and sports services carry an additional charge.

5. Are there private pool villas or whirlpool suites at RedLevel?
Absolutely. RedLevel offers One Bedroom Villas with Private Pool for maximum privacy and luxury, as well as suites and rooms with outdoor whirlpools on their terraces or balconies. Options include Junior Suites with Front Sea View and Whirlpool, Junior Suites with Terrace and Whirlpool, and Deluxe rooms with Side Sea View and Whirlpool. These categories are ideal for honeymoons, anniversaries and other special occasions.

6. Is RedLevel at Gran Melia Palacio De Isora a sustainable hotel?
Yes. The property is labelled as a Certified Sustainable Hotel, meaning that at the time of review it met a sustainability standard recognised by the Global Sustainable Tourism Council (GSTC). This typically covers energy and water efficiency, waste reduction, protection of local nature and culture, and fair practices for staff and the community.

7. What kind of spa and wellness facilities can I expect?
RedLevel guests can enjoy the Spa by Clarins at Gran Melia Palacio De Isora, which offers a thermal circuit with sauna, steam room and whirlpool, plus a full menu of massages, facials and body treatments, as well as an on‑site hairdresser. There’s also a modern, air‑conditioned gym and a schedule of fitness classes such as yoga, pilates, aqua aerobics and dance. Spa access, treatments and some classes may incur an extra charge.

8. Is there entertainment at RedLevel and in the wider resort?
RedLevel itself focuses on calm, laid‑back luxury, while the wider resort provides the entertainment. Depending on the season you can expect occasional evening entertainment including in‑house shows, professional performances, live music and DJs, typically from spring onwards. The programme varies throughout the year, so check the weekly schedule in resort.

9. Is Wi‑Fi available at RedLevel at Gran Melia Palacio De Isora?
Yes. Complimentary Wi‑Fi is available throughout the RedLevel area and in guest rooms, as well as in most public areas of the wider Gran Melia Palacio De Isora resort. Speeds may vary depending on location and usage.

10. Who is RedLevel at Gran Melia Palacio De Isora best suited to?
RedLevel is ideal for couples and small adult groups who value privacy, attentive service and high‑end facilities. It’s especially well‑suited to honeymoons, milestone birthdays, anniversaries and winter‑sun escapes where you want a sophisticated base with spa, fine dining, and the flexibility of All Inclusive Plus or Half Board.