Hotel Neptuno

🔞 Adults-only hotel (18+) for a grown-up, sociable vibe
📍 Central Playa Del Ingles location, walkable to everything
💦 Outdoor heated pool with fun waterslide and sun terrace
🌈 Direct access to the famous Yumbo Centre and its gay scene
♻️ Certified Sustainable Hotel meeting a GSTC-recognised standard
📶 Free Wi-Fi throughout

Official rating: ⭐⭐⭐⭐
Board options: All Inclusive, All Inclusive Plus, Half Board, Bed & Breakfast

Minimum guest age: 18 years (adults-only)

Hotel features: 170 rooms • 5 floors • 2 lifts

Right in the centre of Playa Del Ingles, Hotel Neptuno puts you at the heart of Gran Canaria’s liveliest resort. You have direct access to the Yumbo commercial centre for shopping by day and bars, clubs and drag shows by night, while the long golden beach of Playa Del Ingles is less than a kilometre away.

Behind the resort, dunes and promenades lead all the way to Maspalomas, and you’re within easy reach of other malls, restaurants and bus links for exploring the island.

In Playa Del Ingles resort centre, with direct access to the Yumbo Centre
Playa Del Ingles beach: approx. 900m
Maspalomas dunes: approx. 2.5km
Nearest shops, bars and restaurants: on the doorstep

Approx. transfer time from airport: 30 minutes

Playa Del Ingles, Gran Canaria, Canary Islands, Spain

The main buffet restaurant serves a generous spread at breakfast and dinner, with show cooking and a mix of Canarian and international favourites. Expect theme nights and a relaxed, grown-up atmosphere; a smart dress code can apply in the evenings (long trousers requested for gentlemen).

You’ll have two bars to choose from:

– **Sotavento Bar** – a stylish cocktail bar open in the evening for pre-dinner drinks and post-club nightcaps.
– **Pool Bar** – keeps you topped up with drinks and light bites by the water and doubles as the à la carte lunch spot for All Inclusive guests.

All Inclusive and All Inclusive Plus typically include buffet breakfast and dinner in the main restaurant, à la carte lunch at the poolside snack bar with themed lunches twice per week, snacks at selected times between meals (minimum 3 hours per day) and a wide range of local and selected international branded wine, beer, spirits, cocktails, soft drinks and hot drinks for at least 12 hours a day (details can change by season – check on arrival). What All Inclusive typically includes.

The hotel’s heart is its outdoor freshwater pool, complete with a playful waterslide that keeps the grown-ups smiling. A spacious sunbathing terrace with sunbeds and parasols wraps around the water, so you can move between sun and shade throughout the day. Pool towels are included, so there’s no need to pack your own.

The main pool is heated roughly from 1 November to 30 April (dates and temperature at the hotel’s discretion), making this a great winter-sun choice.

When you fancy the ocean, stroll about 900 metres down to Playa Del Ingles’ huge sandy beach, where a broad promenade, bars and watersports are waiting.

Stay active in the compact **air-conditioned gym**, equipped with cardio machines and free weights, then unwind in the **sauna and steam room**. For extra pampering, book **beauty treatments** and massages (local charges apply).

You can expect:
– Gym with cardio kit and free weights
– Sauna and steam room
– Beauty and wellness treatments*
– Regular evening entertainment year-round, including karaoke and live music (programme varies by season)
– 24-hour reception with currency exchange* and luggage storage

The hotel also highlights its sustainability efforts and holds a **Certified Sustainable Hotel** label, meaning it has met a GSTC-recognised standard at the time of its last audit.

*Services marked with an asterisk carry an extra charge, payable locally.

Double Premium Room for Sole Use
Ideal for solo travellers, these comfy rooms sleep 1 adult and include: flat-screen TV, free Wi‑Fi, safety deposit box, balcony or terrace, hairdryer, coffee-making facilities, minibar* and a bathroom with bath and shower attachment or walk-in shower. Air conditioning, daily cleaning and towel change are standard.

Double Room
Sleeping up to 2 adults, these classic doubles offer the same core amenities – flat-screen TV, Wi‑Fi, safe, balcony, hairdryer, coffee-making facilities, minibar*, bathroom with bath/shower, air conditioning, and daily cleaning with towel change.

Double Room for Sole Use
A double room configured for one guest, with the same layout and facilities as the standard doubles – a good choice for solo travellers wanting extra space.

Double Room with Pool View
These doubles sleep up to 2 adults and look out over the pool area – handy if you like to keep an eye on the action from your balcony. Facilities match the standard doubles: TV, Wi‑Fi, safe, hairdryer, coffee-making kit, minibar*, bath or shower, air conditioning and regular housekeeping.

Double Room with Pool View for Sole Use
All the perks of a pool-view room, just for you. Sleeps 1 adult with the same specification as above.

Preferred Double Room
A step up in comfort for 2 adults, Preferred rooms include all standard amenities plus bathrobes and slippers for added comfort, ideal if you like a more boutique feel. Expect TV, Wi‑Fi, safe, balcony, hairdryer, coffee-making facilities, minibar*, bath or shower, air conditioning and daily cleaning.

Preferred Double Room for Sole Use
Solo travellers can enjoy the extra touches of the Preferred category, including bathrobe and slippers, while benefiting from the same facilities as other Preferred rooms.

*Images indicative; layouts/views may vary.
*Local charges apply for some in-room services such as the minibar.

💦 Relax by the heated outdoor pool and enjoy the waterslide
🎤 Regular evening entertainment with karaoke and live music (year-round, programme varies)
🏋️ Work out in the air-conditioned gym with cardio kit and free weights
🧖 Unwind in the sauna and steam room after a day in the sun
🌈 Step straight into the Yumbo Centre for nightlife, cabaret and clubs just outside the hotel

🛎️ 24-hour reception with helpful local tips
💼 Luggage storage for early arrivals or late departures
💱 Currency exchange services* on site
💇 On-site beauty treatments and pampering*
📶 Free Wi‑Fi throughout the hotel
♻️ Certified Sustainable Hotel working to GSTC-recognised standards

*Some services incur an extra charge, payable locally.

Resort insights – Playa Del Ingles
Playa Del Ingles is Gran Canaria’s best-known resort – a lively blend of broad sandy beaches, dunes that roll into Maspalomas, and nightlife that runs from laid-back seafront bars to big-name clubs and drag shows in the commercial centres. Shopping malls like Yumbo, Kasbah and Cita pack in fashion stores, eateries and late-night venues, while the 8km swathe of sand stretches from San Agustin to Maspalomas for daytime strolls.

Good to know
• Country: Spain (Canary Islands)
• Language: Spanish (English widely understood in resort areas)
• Currency: Euro (€)
• Time difference: Same as UK (no time difference)
• Average flight time from UK: around 4.5 hours
• Local price guide (approximate): pint of local beer ~£2.10; three-course meal for two ~£42.00

Hotel Neptuno is adults-only (18+). Facilities, entertainment and All Inclusive inclusions can vary by season and may change without notice; some features are subject to weather, occupancy or operational reasons.

For entry rules and health guidance see the UK FCDO Spain advice.

Hotel Neptuno Prices & Book
Choose your dates in the search box for live availability and up-to-the-minute offers at Hotel Neptuno in Playa Del Ingles. Secure your Gran Canaria escape with low deposits and full ATOL protection when you book with Travelisto.

Frequently Asked Questions

1. Is Hotel Neptuno adults-only?
Yes. Hotel Neptuno is an adults-only hotel with a minimum age of 18 years. This keeps the atmosphere relaxed and chilled, especially around the pool and in the bars – ideal for couples and friends rather than families with little ones.

2. How far is Hotel Neptuno from the beach?
Playa Del Ingles’ long sandy beach is approximately 900 metres from Hotel Neptuno, or about a 10–15-minute walk depending on your pace. You can also reach the seafront quickly by taxi or local bus if you prefer not to walk.

3. What’s the difference between All Inclusive and All Inclusive Plus at Hotel Neptuno?
Both All Inclusive and All Inclusive Plus at Hotel Neptuno usually cover buffet breakfast and dinner in the main restaurant, à la carte lunch at the poolside snack bar with themed lunches twice per week, snacks between meals, and a broad range of alcoholic and non-alcoholic drinks served for at least 12 hours daily. All Inclusive Plus places more emphasis on international branded drinks and a wider selection overall. Exact inclusions can change by season, so always check the latest details on arrival.

4. Is the pool at Hotel Neptuno heated?
Yes, the main outdoor freshwater pool is usually heated from 1 November to 30 April, subject to hotel operation and weather conditions. Outside of these dates the pool is generally unheated, though Gran Canaria’s climate keeps things pleasantly warm for most of the year.

5. Does Hotel Neptuno have a gym and spa facilities?
The hotel offers an air-conditioned gym with cardio equipment and a free weights area, plus a sauna and steam room for post-workout relaxation. There are also beauty treatments available, such as massages and facials, for an additional local charge.

6. How close is Hotel Neptuno to the Yumbo Centre?
Hotel Neptuno has direct access to the Yumbo Centre, one of Playa Del Ingles’ major shopping and nightlife complexes. You can walk straight from the hotel into the centre, which is particularly popular for its LGBTQ+ bars, clubs and drag shows.

7. Is Hotel Neptuno suitable for LGBTQ+ travellers?
Absolutely. With direct access to the Yumbo Centre – the hub of Gran Canaria’s LGBTQ+ scene – and a friendly, open-minded atmosphere, Hotel Neptuno is a popular choice with LGBTQ+ guests looking to be at the heart of the action while still having a comfortable, relaxing base.

8. Is Hotel Neptuno a sustainable hotel?
Yes, Hotel Neptuno carries a Certified Sustainable Hotel label, which means it has met a GSTC-recognised sustainability standard at the time it was last checked. This typically reflects efforts in areas such as energy and water use, waste management and community impact.

9. What is the transfer time from the airport to Hotel Neptuno?
The approximate transfer time from Gran Canaria Airport (LPA) to Hotel Neptuno in Playa Del Ingles is around 30 minutes by coach transfer, depending on traffic and the number of hotel stops on the route.