Last updated Thu 26th March 2020
How are we dealing with this challenging situation
We are following the most reliable and official sources to bring you updates on the situation. You will find a series of links here that will provide you with the latest recommendations:
As the situation is evolving quickly, we constantly refer to these government instructions. However, the considerations for your specific plans need to be assessed on individual basis, so please ask your GP or doctor.
Latest advice to UK citizens:
- Advising against ALL BUT ESSENTIAL FOREIGN TRAVEL until April 16th
Your options to postpone or cancel
We are making our changing policy as flexible as possible. Some suppliers such as airlines, cruises and hotels have provided clear instructions, but it varies on case by case basis. However, where there is no specific advise against travelling, we may not be able to waive changing or cancellation fees applied by overseas suppliers. We will always attempt to waive any changes or cancellations fees on your behalf.
Additional information regarding consumer rights and refunds can be found on the following page:
In regards to Travel Insurance, FCO recommends reading the following FAQ section which is specifically for the implications of the outbreak in your own Travel Insurance policy:
For any queries, we are here to assist and keep you informed. A kind reminder of our Booking Conditions.